There is now a new search option within Fleet to find consumers. This is a starts with search feature and will locate generators on any page that starts with what you searched by.
Category Search Options:
- Last name
- Email address
- Phone number
- Location address (where the generator is located, sometimes the primary address may be different if customer has multiple homes)
- Generator name
For example searching by "fish" This feature will be available on your home page of Fleet.
Once you have searched by the desired option it will now bring you to a page with 3 categories available (if there is more than one generator matching the criteria you searched by you see more than one result)
ACTIVE : customers who have an active monitoring subscription.
INACTIVE: customers who previously had a monitoring subscription but are not currently being monitored on the Generators dashboard
UNMONITORED: This generator is not fully enrolled yet