Service Opportunities – Notification Enhancements
To continue to improve the Service Opportunities program, we are implementing two enhancements to the notification capabilities.
- Text Alerts for Service Opportunities
Service providers who are participating in the Service Opportunities program now have the option to receive alerts via SMS messages when a new opportunity is assigned to them.
On the Notification Settings page, use the pencil icon to Update Contact Information, and provide a valid phone number to enable the SMS messages.
After providing a valid phone number, click UPDATE to save the updated notification settings.
When new service opportunities are assigned, the following alert will be sent to the opted in phone number:
NOTE: The SMS message will include a link to Fleet
2. Reminder Notifications
When an opportunity is assigned but has not yet been accepted or declined, a reminder notification will be sent to the specified email and/or phone number.
NOTE: The SMS message will include a link to Fleet
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