There are 3 types of subscriptions that a customer may have. Each has a different capability for enrollment in FLEET:
- Free Tier Subscription (WIFI ONLY)
- This is a no-charge subscription available only to consumers through MobileLinkGen.com
- These subscription are overwritten automatically when the generator is added to FLEET.
- FLEET will allow the enrollment indicating that an existing Mobile Link Account is in place. Please see the article here for more information.
- Active Tier Subscription (WIFI or LTE)
- This is a Paid Subscription available only to consumers through MobileLinkGen.com
- These subscriptions can now be overwritten by FLEET enrollment
- FLEET will allow the enrollment indicating that an existing Mobile Link Account is in place. Please see the article here for more information.
- The existing Active Subscription end date will be populated as the end date for the subscription in FLEET. No Subscription will be consumed for this addition.
- Dealer Managed Tier Subscription
- This is a subscription type only available to consumers through a Service Dealer offering the FLEET monitoring.
- These subscriptions cannot be overwritten by new FLEET enrollment by a new/different dealer
- FLEET will prevent enrollment indicating that an existing Subscription is in place.
- The existing Dealer Managed Subscription will need to be cancelled by the Customer before the generator can be added to FLEET. They will need to indicate a desire to change service dealers in order for this to happen.
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