Subscription information is found in two spaces: Fleet Subscription and Generator Subscriptions.
Fleet Subscriptions
For your Fleet subscription, click on the SUBCRIPTION link at the top of Fleet page.
By Clicking the filter option and then clicking on the subscription status, you have the ability to sort based on certain types. I.E. Expired or Soon.
Anything that as 0 days remaining are considered EXPIRED and will not show on the Generator Page ONLY.
Another tip is if you want to download all your generators and review the renewal dates. You can do so by clicking on the GENERATORS link, then clicking on the CSV button on the top right.
Generator Subscriptions
- Click on Generators
- Location the serial number of the specific generator
- Click on Details
- Scroll down, click on SUBSCRIPTIONS tab
- on the left side you will see the time remaining and renewal date.
NOTE: Subscription changes can be made within the first 45 days with the license being returned to fleet, AFTER 45day, the license is consumed (promo licenses are non-returnable as well as roll over licenses). Licenses are NON-TRANSFERRABLE to new customers so if an owner moves, please follow the move procedures.

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