Mobile Link generators can encounter a number of different statuses. In Mobile Link FLEET on the left hand side there is a series of icons that display these statuses.
The Question Mark icon in FLEET, only appears when no status information has ever been sent from a generator. A status is an verification of the current state of a generator. In some rare cases, it is possible for us to receive a message from a generator that is not a status message. These messages are enough for our server to register that the generator is connected, but because the generator has not reported its status, we cannot display the ? in Fleet.
99% or the time, however, a “?” means that he gen has not fully communicated with us yet. This means either the gen is not connected to WIFI or Cellular towers in the area, or that there is a communication issue.
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