According to Generac Power Systems' cellular provider, Verizon Wireless, December 2022 will be the end of life for All Verizon-covered CDMA cellular Services (if the consumer is running on a 3rd parties tower there is potential the tower may be shut down before then). This means, as of December 2022, all Mobile Link Cellular CDMA accessory devices will cease to function. As a result, It is imperative as a dealer to understand which customers are still in need of a transition to new hardware, so they can be contacted in regard to the upgrade. Conveniently, FLEET offers a complete dashboard dedicated to these customer accounts, to help you transition them over as efficiently as possible.
To access the CDMA Transitions Dashboard:
- Begin from the Generator Status dashboard.
- Click the Upgrade CDMA option in the top right hand corner
3. The CDMA Transition tab is displayed. You can now swap out devices for these customers, schedule replacement and/or remove them from your cdma transition page
Note: The expiration date information that is shown refers to the consumer's existing CDMA Mobile Link Subscription. If a device is replaced using the replace function, the existing subscription period will be transitioned to the new device and imported into FLEET.
Note: If a customer account is not appearing in this dashboard, Please reach out to our Customer Support for assistance in getting the customer added to this page for you.