I Purchased Too Many FLEET Subscriptions And Would Like A Return/Refund

Cancellations or refunds are possible only under extenuating circumstances under Generac's discretion. 

To request a refund for a subscription, you would need to reach out to your Inside Sales Representative. 

FLEET subscriptions not applied to a generator are valid for 2 years (subscriptions are used on a first-in and first-out basis to help prevent them from expiring). 

Once a subscription is applied to a generator, it is valid for 1 year. 

If for some reason you need to remove a subscription from a generator, it will be credited back to your FLEET pool up to 45 days from the date the subscription was applied in FLEET. (if a subscription is eligible it will show in the pop-up box. 

The first bullet is in the picture below. 

If the subscription can be returned the bullet will be green.

If the subscription is not returnable the bullet will be red. 

Where/How Can I See if a Refund/Return is possible? 

You as the dealer will need to email servicepartsreturns@generac.com, a refund/exchange is not guaranteed however they can review and make a determination.