Can I Add a Generator That Already Has a Subscription? (Premium or Basic)

There are 3 types of subscriptions that a customer may have.  Each has a different capability for enrollment in FLEET:

• Basic Subscription
  • This is a no-charge subscription available only to consumers directly through Mobile Link
  • These subscriptions will be overwritten automatically when the generator is added to FLEET.
  • FLEET will allow the enrollment indicating that an existing Mobile Link Account is in place.  Please see the article here for more information.

• Premium Subscription
  • This is a subscription available only to consumers directly through Mobile Link
  • These subscriptions can now be overwritten by FLEET enrollment
  • FLEET will allow the enrollment indicating that an existing Mobile Link Account is in place.  
  • These do not transfer over/rollover

• Dealer Managed Subscription
  • This is a subscription type only available to consumers through a Service Dealer offering FLEET monitoring. 
  • These subscriptions cannot be overwritten by new FLEET enrollment by a new/different dealer
    • To remove the customer from another dealer FLEET we will need either consent from that other/original dealer or directly from the end user
  • FLEET will prevent enrollment indicating that an existing subscription is in place.
  • The existing Dealer Managed Subscription will need to be canceled by the Customer before the generator can be added to FLEET.  They will need to indicate a desire to change service dealers for this to happen.