Each Connection rate period you have an option to grow and expand. There are two periods in a year for the connection rate (6 months each). The first one runs from January 1st to June 30th. The second period runs from July 1st to December 31st.
How is it calculated:
It is based on the number of generators you activated during this period in comparison to how many of these generators were connected during this time as well (Wi-Fi or LTE).
Example:
You have activated 31 generators during the 1st period and have connected 22 of those generators. Your connection rate is approximately 70.97 %.
What is the minimum connection rate percentage I should have:
The minimum percentage to be eligible for things like activation codes via your platforms (GEN service, FLEET, and other portals) should be 60%.
What if I activated a generator during another period:
If the generator was activated during a different connection rate period, it will not count towards this current period if you happen to connect it. For example the generator was activated during the time period from July 1st to December 31st but we are currently from January 1st to June 30th.
What happens if I was not eligible during one period but met qualifications the next (or vice versus):
If you meet qualifications on the next period the flag for things like activations will flip at the start of the next period. For example, if you met the qualifications for the period ending June 30th, the flag for activation codes will turn on on July 1st at the start of the period. Or vice versa they will turn off if you are no longer eligible.
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